Who we are

CRABSI PAYMENTS is a trusted payment service provider

We proved its reliability by exceptional performance and guarantee uninterrupted payment processing for your business, delivering secure, fast, and dependable payment solutions you can count on.

What we do

What we offer to our clients

We provide your business with a range of products designed to facilitate its growth:

Dedicated IBANs

Receive and send funds globally via SEPA, SWIFT or other international transfers. Simplify transaction tracking with a unique identifier, automate reconciliation processes.

Cross-border payment

This solution handles multi-currency transactions with real-time foreign exchange rates on competitive conversion fees.

Payout solutions

Direct payments to recipients' bank accounts with real-time tracking of payment statuses to ensure transparency. Maintain instant or same-day payments, reducing wait times for recipients.

Digital wallets

Innovative financial tool, stored multiple bank account details for one-click payments, enhanced collaboration across the businesses.

Internet acquiring

Supports online payments via e-commerce websites and mobile apps with convenient APIs, customizing checkout pages, encrypted sensitive cardholder data.

Tariffs

Our Tariffs

Category Service Fee
General Tariffs KYB/KYC Review Free
Account Opening Free
Account Maintenance Free
Account Closure Free
Payment Tariffs Incoming SEPA Payment 0.1% – 0.3%
Outgoing SEPA Payment EUR 25
Incoming/Outgoing SWIFT Payment Fee calculated upon client's request
Frequently Asked Questions

Everything you need to know

Choosing the right payment service provider is crucial for your business’s success, and our platform stands out as the ideal partner.

  • Looking for a transparent pricing model with no hidden charges to align with your business size and volume?

    We provide competitive pricing structures with low transaction fees, monthly subscription and cross-border payment fees. We tailored our financial solutions for small and medium-sized enterprises. We maximize value while minimizing costs to support your profitability.

  • Care about security?

    CRABSI PAYMENTS protects your payments with advanced fraud detection and prevention systems, using AI-powered and machine learning, encryption and tokenization to safeguard sensitive data, and strong authentication tools for extra layers of defence. Your security is our top priority.

  • Need easy integration with your website or mobile app?

    Our APIs are very developer-friendly and plugs with the most e-commerce platforms. We ensure a smooth onboarding process and provide dedicated technical support to help you get up and running effortlessly.

  • Want to make your client’s experience incredible?

    We enhance your customer satisfaction and increase conversion rates of your business with a fast, mobile-friendly and customizable checkout process, one-click payments for repeat customers, support for multiple languages and currencies, reduced cart abandonment with easy-to-use interfaces.

  • Does speed matter for your company?

    We offer industry-leading time of settlement. Same-day or next-day payouts for better cash flow management. Transparent transaction reports for easy reconciliation. Get access to your funds faster.

  • Expected immediate resolving of any issues?

    CRABSI PAYMENTS provides 24/7 support to address payment concerns quickly and minimize disruptions from most convenient channels: live chat, email, phone, and self-help resources. We offer assistance for chargeback management, refunds and troubleshooting failed payments.

Dark Mode with one click

Our platform offers a seamless way to enhance your user experience by allowing you to switch between Light and Dark Mode.

Try it now and find the mode that works best for you!

Contact Us

We’re here to help your business thrive

Trust us to handle your payments, so you can focus on what truly matters—growing your business and delighting your customers.

CRABSI PAYMENTS CORP is an authorized money service business registered with the Financial Transactions and Reports Analysis Centre of Canada (“FINTRAC”) under the license number M23331679, having a company incorporation number 000491725.

Registration Address 80 Atlantic Ave, Toronto, Ontario, Canada, M6K1X9

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    We Value Your Privacy

    This site uses consent-requiring cookies and third-party technologies to integrate certain features. When you click the "Accept All" button, these features are enabled (consent). After consent is given, we and the involved third-party companies process your personal data for various purposes. Detailed information on purpose, legal basis and third party companies can be found on the Cookie Policy page.

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        Privacy Policy

        Privacy Policy

        As of 10 January 2025

        CRABSI PAYMENTS CORP. (hereinafter referred to as “CRABSI”), a company established under the laws of Canada, is registered at 80 Atlantic Ave, Toronto, Ontario, Canada, M6K1X9 under the registration number 1000491725.

        This Privacy Policy, together with the Terms and Conditions and other material parts thereof, governs the collection, processing, and use of your Personal Data by CRABSI. 

        CRABSI acts as a data controller in accordance with this Privacy Policy, which defines how the company may use your Personal Data.

        CRABSI and its affiliates (if any) are committed to protecting your privacy. The information collected about you is used to fulfill contractual obligations and improve customer service. This Privacy Policy provides clear and transparent information about how we collect, use, and protect your data in compliance with Canadian data protection laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and the General Data Protection Regulation (GDPR), and other relevant international laws for users outside of Canada and the EU.

        If you are located outside of Canada, the EU, or a jurisdiction with specific privacy regulations, we will process your Personal Data in line with international privacy standards, applying reasonable measures to protect your information as outlined in this Privacy Policy.

        Please read this document carefully to understand our approach to handling your Personal Data.

        For any questions or concerns, you can contact us at:

        Email: [email protected]

        1. Data We Collect

        Information You Provide

        You may provide information directly to us by completing forms on our website or contacting us via phone, email, video conference, or other methods. This includes:

        • Personal Identification: Name, surname, photographs, videos (for verification purposes under the AML/CFT Policy), residential address, citizenship, date and place of birth, and tax residency.
        • Government-Issued Identification: Passport, driver’s license, or other identification documents.
        • Contact Information: Phone number, email address, and login credentials.
        • Financial Data: Bank details, account numbers, payment details, and Foreign Account Taxation Act (FATCA/CRS) information.
        • Professional Details: Education, work experience, and place of employment.
        • Other Information: Politically exposed person (PEP) status, sources and amounts of income, account status, balance sheets, and transaction details.

        Crabsi does not collect or process sensitive personal data, such as racial or ethnic origin, political opinions, religious beliefs, or health data, unless explicitly provided by you in public forums on our website.

        Information We Collect Automatically

        When you visit our website or use our services, we may collect:

        • Technical Data: IP address, browser type and version, time zone settings, and operating system.
        • Usage Data: Pages visited, site interactions, errors encountered, and geolocation data.
        • Financial Activity: Transaction details, account activity, and accrued commissions.

        Information From Third Parties

        We may receive data from external sources, such as:

        • Financial Institutions: For deposits and withdrawals.
        • Verification Services: To confirm details you provide.
        • Credit Agencies and Partners: Data regarding your financial status.

        2. Use of Cookies

        Please refer to our Cookie Policy for details on how we use cookies and manage your consent.

        3. Why We Use Your Personal Data

        To Provide Services

        • Fulfill contractual obligations and deliver requested products or services.
        • Maintain security and administer the website.
        • Resolve complaints and support queries.

        To Improve Services

        • Enhance the website experience and evaluate advertising effectiveness.
        • Analyze usage data for internal research and development.

        To Ensure Legal Compliance

        • Verify identities to prevent fraud.
        • Comply with AML/CFT regulations and other legal requirements.

        For Marketing

        • Inform you about products or services similar to those you’ve used or searched for.
        • With your consent, share your data with third parties for marketing purposes.

        4. Disclosure of Personal Data

        We may share your data with:

        • Service Providers: Business partners, subcontractors, and analytics providers.
        • Marketing Networks: To optimize advertisements (aggregated data only).
        • Legal Obligations: If required by law, court orders, or to protect CRABSI’s rights and property.
        • Corporate Transactions: During mergers, acquisitions, or asset sales.

        5. Security and Retention of Personal Data

        Security Measures

        We implement robust security measures to safeguard your data from loss, misuse, or unauthorized access. Only authorized personnel have access to your data, and all data transfers comply with international security standards.

        Retention Period

        Your data will be retained:

        • For a minimum of five (5) years after account closure, in compliance with legal requirements.
        • Longer, if required for legal investigations or disputes.
        • Email addresses from unsubscribed users will be stored in an inactive list.

        6. Basis for Processing Personal Data

        We process your data based on:

        • Consent: Provided explicitly for specific purposes.
        • Contractual Obligations: Necessary to fulfill agreements with you.
        • Legal Compliance: To meet regulatory requirements.
        • Legitimate Interests: To prevent fraud, enhance security, and improve services.

        You may withdraw your consent at any time.

        7. Your Rights

        You have the right to:

        • Request deletion, correction, or restriction of your data.
        • Access your data and receive a copy in a machine-readable format.
        • Object to data processing for marketing purposes.

        To exercise these rights, contact us at [email protected]. Note that exercising certain rights may impact our ability to provide services to you.

        8. Access to Personal Data

        Under PIPEDA and GDPR, you may request access to the data we hold about you by submitting a written request to [email protected].

        9. Storage of Personal Data

        We store and process Personal Data using secure repositories and best practices throughout its lifecycle. For individuals outside Canada and the EU, we ensure that data processing complies with this Privacy Policy and applicable international privacy standards.

        Data Transfers Outside Canada, the EU, and Your Jurisdiction

        Your data may be transferred to and stored in a jurisdiction outside your country of residence, including countries where data protection laws may differ from those in your region. In such cases:

        • We apply appropriate safeguards to protect your Personal Data, including but not limited to contractual agreements with service providers.
        • Data transfers comply with adequacy decisions (where applicable) or recognized mechanisms such as Standard Contractual Clauses (SCCs).

        By using our services, you consent to these data transfers.

        10. Changes to This Privacy Policy

        This Privacy Policy may be updated periodically, with the most recent revision date displayed at the top of the document. Any updates will be posted on our website to ensure transparency.

        For significant changes, we may choose to notify you using the contact information available to us. However, it remains your responsibility to review this Privacy Policy regularly to stay informed about how your Personal Data is being handled.

        If you disagree with any updates, you should discontinue using our services and reach out to us with your concerns. By continuing to use our services after updates are published, you accept the revised Privacy Policy.