Cookie Policy

As of 10 January 2025

  1. CRABSI PAYMENTS CORP., a company established under the laws of Canada, is registered at 80 Atlantic Ave, Toronto, Ontario, Canada, M6K1X9 under the registration number 1000491725, and was incorporated on 05.04.2023, use cookies.
  2. Cookies are small text files that are stored on the end device of the site user. These files contain information about the user’s interaction with our website and help enhance the user experience. Cookies usually contain the name of the site from which they originate, their storage duration on the end device, and a unique identifier.
  3. The entity that places cookies on the end device of the site user and gains access to them is CRABSI PAYMENTS CORP.
  4. Purpose of Cookies: A. Statistics and Analytics: Cookies help create statistics that allow us to understand how users interact with our website, enabling us to improve its structure and content. B. User Session Management: Cookies support the user session (after logging in), so the user does not need to re-enter login credentials on every subpage of the service.
  5. Types of Cookies Used:
    • Session Cookies: Temporary files stored on the user’s device until they disconnect, leave the site, or close the browser.
    • Persistent Cookies: Files that remain on the user’s device for the duration specified in the cookie settings or until deleted by the user.
  6. Cookies and Personal Data
    Cookies on our website may collect personal data, including your IP address, device ID, and browsing behavior. This information is essential for personalizing content and ads, analyzing site traffic, and ensuring session security. In any case, we handle this data with strict confidentiality, adhering to data protection and privacy laws. For more information on our personal data processing practices, please see our Privacy Policy.
  7. Cookie Lifetime
    The length of time cookies remain on your device can differ. Session cookies, for example, expire and are automatically deleted once you close your browser. In contrast, persistent cookies, which help remember your preferences or track your behavior over time, stay on your device for a longer duration. We set cookie lifespans to ensure they are active only as long as necessary to serve their purpose. Generally, we limit the lifespan of our cookies to no more than 2 years.
  8. Adjusting Your Cookie Settings
    You can control the cookies stored on your device directly through your browser settings. This includes deleting existing cookies or setting preferences to block certain types of cookies in the future. While this gives you greater control over your privacy, please note that restricting essential cookies may impact the functionality of our website. Some features and sections may not operate correctly without these cookies. To remove these, you will need to manually clear your browser data, which will delete all cookies and site data stored in your browser. If you use a different device or browser, you will need to specify your preferences again on your next visit to our website.Learn how to manage cookies on popular browsers below:

    • Google Chrome: Link
    • Apple Safari: Link
    • Microsoft Edge: Link
    • Mozilla Firefox: Link
    • Microsoft Internet Explorer: Link
    • Opera: Link

    For information about other browsers, please visit the website of the respective browser developer. To opt out of being tracked by Google Analytics across all websites, please visit Google Analytics Opt-Out.

  9. Updates to the Cookie Policy
    We may update this Cookie Policy from time to time. Any changes will be posted on our website, and the date of the latest revision will be indicated. In the event of significant changes, we may, at our discretion, notify you using the contact details at our disposal. However, it is your responsibility to review this Cookie Policy to stay informed about how we are protecting your personal information. If you do not agree with the changes, you should stop using our services and contact us if you have specific concerns.
  10. User Control Over Cookies: Website browsing software (web browsers) typically allows cookies to be stored on the user’s end device. Users can change their browser settings to manage cookies. You can delete cookies or automatically block cookies by adjusting your browser settings. For more information, please refer to your browser’s help or documentation.
  11. Impact of Limiting or Disabling Cookies: Please be aware that limiting or disabling cookies may affect the functionality of certain features on our website and could impact your user experience.
  12. Third-Party Cookies: Cookies placed on the user’s device may also be used by advertisers and partners collaborating with CRABSI PAYMENTS CORP..
  13. Privacy Policy of Third-Party Partners: We recommend reading the privacy policies of these third-party companies to understand how they use cookies for statistics and advertising purposes, such as the Google Analytics Privacy Policy.
  14. Advertising and Personalized Content: Cookies may be used by advertising networks, including the Google network, to display advertisements based on how the user interacts with our Services. These cookies can track information like the user’s navigation path and time spent on a page.
  15. Managing Preferences with Google Ads: In terms of user preferences collected by the Google advertising network, users can review and modify the information collected through cookies by using Google Ad Settings.
  16. Disabling Cookies: If you do not want to receive cookies, you can change your browser settings. However, please note that disabling cookies necessary for authentication, security, and preference saving may affect your experience or prevent you from using certain features of the website.
  17. Cookie Settings: To manage your cookie preferences, follow the instructions provided for each browser. By continuing to use our website, you consent to the use of cookies unless you have disabled them in your browser settings.

Contact Us

If you have any questions or concerns about our use of cookies or other technologies, please do not hesitate to contact us using the email: [email protected]

We Value Your Privacy

This site uses consent-requiring cookies and third-party technologies to integrate certain features. When you click the "Accept All" button, these features are enabled (consent). After consent is given, we and the involved third-party companies process your personal data for various purposes. Detailed information on purpose, legal basis and third party companies can be found on the Cookie Policy page.
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      Privacy Policy

      Privacy Policy

      As of 10 January 2025

      CRABSI PAYMENTS CORP. (hereinafter referred to as “CRABSI”), a company established under the laws of Canada, is registered at 80 Atlantic Ave, Toronto, Ontario, Canada, M6K1X9 under the registration number 1000491725.

      This Privacy Policy, together with the Terms and Conditions and other material parts thereof, governs the collection, processing, and use of your Personal Data by CRABSI. 

      CRABSI acts as a data controller in accordance with this Privacy Policy, which defines how the company may use your Personal Data.

      CRABSI and its affiliates (if any) are committed to protecting your privacy. The information collected about you is used to fulfill contractual obligations and improve customer service. This Privacy Policy provides clear and transparent information about how we collect, use, and protect your data in compliance with Canadian data protection laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and the General Data Protection Regulation (GDPR), and other relevant international laws for users outside of Canada and the EU.

      If you are located outside of Canada, the EU, or a jurisdiction with specific privacy regulations, we will process your Personal Data in line with international privacy standards, applying reasonable measures to protect your information as outlined in this Privacy Policy.

      Please read this document carefully to understand our approach to handling your Personal Data.

      For any questions or concerns, you can contact us at:

      Email: [email protected]

      1. Data We Collect

      Information You Provide

      You may provide information directly to us by completing forms on our website or contacting us via phone, email, video conference, or other methods. This includes:

      • Personal Identification: Name, surname, photographs, videos (for verification purposes under the AML/CFT Policy), residential address, citizenship, date and place of birth, and tax residency.
      • Government-Issued Identification: Passport, driver’s license, or other identification documents.
      • Contact Information: Phone number, email address, and login credentials.
      • Financial Data: Bank details, account numbers, payment details, and Foreign Account Taxation Act (FATCA/CRS) information.
      • Professional Details: Education, work experience, and place of employment.
      • Other Information: Politically exposed person (PEP) status, sources and amounts of income, account status, balance sheets, and transaction details.

      Crabsi does not collect or process sensitive personal data, such as racial or ethnic origin, political opinions, religious beliefs, or health data, unless explicitly provided by you in public forums on our website.

      Information We Collect Automatically

      When you visit our website or use our services, we may collect:

      • Technical Data: IP address, browser type and version, time zone settings, and operating system.
      • Usage Data: Pages visited, site interactions, errors encountered, and geolocation data.
      • Financial Activity: Transaction details, account activity, and accrued commissions.

      Information From Third Parties

      We may receive data from external sources, such as:

      • Financial Institutions: For deposits and withdrawals.
      • Verification Services: To confirm details you provide.
      • Credit Agencies and Partners: Data regarding your financial status.

      2. Use of Cookies

      Please refer to our Cookie Policy for details on how we use cookies and manage your consent.

      3. Why We Use Your Personal Data

      To Provide Services

      • Fulfill contractual obligations and deliver requested products or services.
      • Maintain security and administer the website.
      • Resolve complaints and support queries.

      To Improve Services

      • Enhance the website experience and evaluate advertising effectiveness.
      • Analyze usage data for internal research and development.

      To Ensure Legal Compliance

      • Verify identities to prevent fraud.
      • Comply with AML/CFT regulations and other legal requirements.

      For Marketing

      • Inform you about products or services similar to those you’ve used or searched for.
      • With your consent, share your data with third parties for marketing purposes.

      4. Disclosure of Personal Data

      We may share your data with:

      • Service Providers: Business partners, subcontractors, and analytics providers.
      • Marketing Networks: To optimize advertisements (aggregated data only).
      • Legal Obligations: If required by law, court orders, or to protect CRABSI’s rights and property.
      • Corporate Transactions: During mergers, acquisitions, or asset sales.

      5. Security and Retention of Personal Data

      Security Measures

      We implement robust security measures to safeguard your data from loss, misuse, or unauthorized access. Only authorized personnel have access to your data, and all data transfers comply with international security standards.

      Retention Period

      Your data will be retained:

      • For a minimum of five (5) years after account closure, in compliance with legal requirements.
      • Longer, if required for legal investigations or disputes.
      • Email addresses from unsubscribed users will be stored in an inactive list.

      6. Basis for Processing Personal Data

      We process your data based on:

      • Consent: Provided explicitly for specific purposes.
      • Contractual Obligations: Necessary to fulfill agreements with you.
      • Legal Compliance: To meet regulatory requirements.
      • Legitimate Interests: To prevent fraud, enhance security, and improve services.

      You may withdraw your consent at any time.

      7. Your Rights

      You have the right to:

      • Request deletion, correction, or restriction of your data.
      • Access your data and receive a copy in a machine-readable format.
      • Object to data processing for marketing purposes.

      To exercise these rights, contact us at [email protected]. Note that exercising certain rights may impact our ability to provide services to you.

      8. Access to Personal Data

      Under PIPEDA and GDPR, you may request access to the data we hold about you by submitting a written request to [email protected].

      9. Storage of Personal Data

      We store and process Personal Data using secure repositories and best practices throughout its lifecycle. For individuals outside Canada and the EU, we ensure that data processing complies with this Privacy Policy and applicable international privacy standards.

      Data Transfers Outside Canada, the EU, and Your Jurisdiction

      Your data may be transferred to and stored in a jurisdiction outside your country of residence, including countries where data protection laws may differ from those in your region. In such cases:

      • We apply appropriate safeguards to protect your Personal Data, including but not limited to contractual agreements with service providers.
      • Data transfers comply with adequacy decisions (where applicable) or recognized mechanisms such as Standard Contractual Clauses (SCCs).

      By using our services, you consent to these data transfers.

      10. Changes to This Privacy Policy

      This Privacy Policy may be updated periodically, with the most recent revision date displayed at the top of the document. Any updates will be posted on our website to ensure transparency.

      For significant changes, we may choose to notify you using the contact information available to us. However, it remains your responsibility to review this Privacy Policy regularly to stay informed about how your Personal Data is being handled.

      If you disagree with any updates, you should discontinue using our services and reach out to us with your concerns. By continuing to use our services after updates are published, you accept the revised Privacy Policy.